Care
Frequently asked
Do you have a physical showroom?+
Yes — visit us at Rukan Paladium, PIK, Jakarta. Open daily until 8pm.
Are pieces limited edition?+
Most Atelier and Hibernal pieces are made in small runs. Once sold out, they rarely return.
Do you offer trade pricing?+
Yes — for interior designers, architects, and hospitality groups. Contact the studio to open a trade account.
Can I request a custom piece?+
For selected categories, yes. Timelines range from six weeks to four months.
How do I care for stoneware and travertine?+
Wipe with a dry soft cloth. Avoid citrus, abrasives, and dishwashers. Re-wax stone pieces annually.
Can I pay in instalments?+
Yes — we offer three-part instalments on orders above Rp 5 juta via WhatsApp checkout.